We are a resale marketplace. Prices may be above or below face value

TERMS AND CONDITIONS

The following terms and conditions, along with any other policies or guidelines posted on the Web site, shall govern your use of this site. By using this site and or by making a purchase on this site, you are agreeing to the following terms and conditions. Please read them carefully before making a purchase.
TicketGiant.com is an A-1 Tickets Inc company. A-1 Tickets was founded in 1988, we are a privately owned company and not affiliated with any venue, box office or Ticketmaster©. Our prices reflect the cost of obtaining premium seating.
Providing outstanding Customer Service is our company's top priority. We are always available to answer any questions by phone. You can reach us seven days a week at 1-800-938-9929 and an experienced customer service representative will be available to answer all your questions.
After 18 years of being located in the city of Cerritos, California and another 5 in the city of Lakewood, California, we have moved our store to the city of Covina, California. Below is our new business address, hours, and phone numbers for your reference.

TicketGiant.com, an A-1 Tickets Inc. Company
750 Terrado Plaza
Covina, CA 91723
Bus. Phone: (800) 938-9929
Fax: (866) 920-1664
Email: Bill@ticketgiant.com
9:00AM - 5:00PM Mon-Fri
9:00AM - 3:00PM Sat
Seasonal - Sun
www.TicketGiant.com

CONFIRMED ORDERS:
Once your order is submitted, TicketGiant.com will confirm the availability of your selected tickets with our supplier. Once availability is confirmed, your credit card will be charged. TicketGiant.com will confirm your order has been fulfilled by email or telephone. In the event we are unable to procure the seats you selected, we will not charge your credit card and you will be notified. We will not confirm orders for Speculative Seats due to our inability to guarantee the availability of these tickets. Orders placed after 5:00pm PST weekdays; holidays; or on weekends may not be processed until the next business day. All Sales are Final. No cancellations, refunds, exchanges or credit.

INTERNET SALES:
Sales are not in real time; therefore, all tickets are subject to availability.
We reserve the right to upgrade your tickets into better location for the same price.
We may offer you alternate seats if the original seats you requested are not available.

SHIPPING INFORMATION
Federal Express (FedEx) shipping is utilized for all shipments. A signature is required upon delivery for every order. Please note that FedEx cannot and will NOT deliver to any P.O. Box. Therefore a physical street address must be provided or the order cannot be processed.
TicketGiant.com requires a signature on all deliveries. TicketGiant.com does not allow any reroutes on ticket packages. Tickets will be sent to your credit card billing address. Credit card billing address is verified with your credit card issuer and must match exactly.

RESCHEDULED SHOW:
If an event is postponed, the tickets will be honored for the new date of the show. New tickets will not be issued.

CANCELLED SHOW:
Tickets for all cancelled shows must be returned within ten days for full store credit.
A full refund will be issued to the purchaser provided the tickets are returned to this office within ten business days of the original event date:
We suggest you return the tickets via certified, insured mail, or Federal Express.
TicketGiant.com is not responsible for lost, damaged or stolen tickets. Do not expose your tickets to sunlight, heat, cold or liquids. Keep your tickets in a safe place, lost or stolen tickets will not be replaced or reprinted. All sales are final.

TicketGiant.com, an A-1 Tickets Inc. Company
750 Terrado Plaza Ste 202, Covina, CA 91723
Bus. Phone: (800) 938-9929, Fax: (866) 920-1664
9:00AM - 5:00PM Mon-Fri, 9:00AM - 3:00PM Sat, Sun - Seasonal
Web site: www.ticketgiant.com
Email: Bill@ticketgiant.com

 

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